Distress Centre Lanark, Leeds and Grenville
Distress Line
(800) 465-4442

The Distress Centre of Lanark, Leeds and Grenville is a free, confidential, and anonymous telephone support service. The distress line allows a safe and comfortable space to reach someone in your time of need.

If you are feeling alone, and don't know where to turn call the Distress Centre. This service is provided by non-judgmental and empathetic volunteers, and is based on an active listening model, which encourages individuals to help themselves through exploring their feelings and their options. The Distress Centre is available to individuals living within Lanark Leeds and Grenville and operates from 5:00 pm to midnight 365 days a year.

The Distress Centre Distress line provides:

  • Emotional and listening support for those experiencing loneliness or isolation.
  • Support & crisis intervention services for those currently experiencing distress or crisis.
  • Suicide prevention services.
  • Information provision

Warm Line Service

The warm line service is a prevention-based service for those within Lanark, Leeds and Grenville that may require extra support in the evenings.

Warm Line clients can expect a call from a Distress Centre Volunteer at a set time predetermined with the client during the intake process for the following:

  • Medication Reminder
  • Suicide Support
  • Loneliness

  • Crisis/Distress Support
  • Check - In Calls
  • Short Term Support

The Warm Line Service provides support for clients between 5pm to 10pm. Service is based upon availability within the schedule. Should space not be available at the time of referral, the client and referrer (if applicable) will be notified they have been placed on a waitlist for service. The waitlist is maintained in sequence of referral; however, priority will be given to clients needing ongoing suicide support.

To access the Warm Line Service, please complete the fillable referral form below, sending it to Sarah Kaufman by fax at 613-345-1394 or by email skaufman@dslg.ca

Warm Line Self-Referral Form   Warm Line Referral Form

Our Services

Specialized/Clinical Services

A variety of specialized services are available for both children and adults. These include; Psychological Services, Behavioural Services, Social Work Services, Psychiatric Clinic, Child Psychotherapy and Play Therapy as well as Occupational Therapy (OT)

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Residential Services

Short-term treatment is provided to individuals with a developmental/intellectual disability and/or dual diagnosis who are experiencing personal difficulty, or require a behavioral, adaptive, or medication review/assessment.

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Community Participation Supports

Supports are designed to provide adults living with a developmental/intellectual disability with meaningful leisure, recreational and community outings.

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Passports is an individualized funded program that helps adults 18 years or older to participate in their communities.

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Housing and Program Initiative

Enhanced Supported Independent Living is designed for adults with developmental disabilities who require high levels of supports and have a high Hi level of individualized funding

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Host Family / Family Home

Family Home expands the range of residential options available in the community and allows individual needs to be met in a more flexible and personal manner.

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The Distress Centre

The Distress Centre provides a confidential crisis telephone service to anyone in Lanark, Leeds and Grenville needing support and assistance.

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Snoezelen is a concept in which an indoor environment is created mainly to produce gentle relaxation, security and comfort by using controllable stimuli.

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Student Awards

Three student awards are available to a first year student pursueing a career related to the field of developmental disabilities.

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