Distress Centre Lanark, Leeds and Grenville
Distress Centre Crisis Line

Everyone at some point in their life needs someone they trust to talk to. The Distress Centre can be that someone. If you are feeling alone, and don`t know where to turn call the Distress Centre. This confidential and anonymous service is available to individuals within Lanark, Leeds and Grenville, and operated from 5:00 p.m. to midnight 365 days a year.

This service is provided by nonjudgmental and empathetic volunteers, and is based on an active listening model, which encourages individuals to help themselves through exploring their feelings and their options.


Warm Line Service

The warm line service is a proactive service for those within Lanark, Leeds and Grenville that may require some extra support in the evenings.

This service entails our volunteers calling your clients at a pre-set time and can provide support for the following:

  • Medication Reminder
  • Suicide Support
  • Loneliness

  • Crisis/Distress Support
  • Check - In Calls
  • Short Term Support

The Warm Line Service can provide support for 20 active clients between the hours of 5pm-10pm. Once the service has reached its maximum 20 clients, any referrals at that point can be put onto a waiting list until a spot becomes available. All warm line clients need to be referred to the Distress Centre by an Agency Service Provider or Family Physician.

If you have a client that is interest in the warm line service please fill out the Warm Line Referral Form and fax to Kendra Noseworthy or Bruce Fullarton at 613-345-1394.

Warm Line Referral Form

Our Services

Youth and Adult Supports

Youth and Adult Community Counsellors (also known as Adult Protective Service Workers) provide a range of services to youth and adults.

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Specialized Services

A variety of specialized services are available for both children and adults. These include; Psychological Services, Behavioural Services, Social Work Services, Psychiatric Clinic, Child Psychotherapy and Play Therapy as well as Occupational Therapy (OT)

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Community Participation Supports

Supports are designed to provide adults living with a developmental/intellectual disability with meaningful leisure, recreational and community outings. A variety of individualized activities emphasize integrated community outings and assist individuals to achieve personal growth and develop relationships with others.

Foundations / Transitions

For young people who have a developmental/intellectual disability and their families, the transition from school to adult life presents additional challenges.

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Respite Services

DSLG facilitates a number of respite options for both children and adults. Referrals are considered on an individual basis, depending on the needs and length of respite required.

Family Home

Family Home expands the range of residential options available in the community and allows individual needs to be met in a more flexible and personal manner.

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Teaching Respite

Teaching Respite was designed to offer adolescents and young adults opportunities to learn and practice adaptive skills necessary for independent living in a safe and supervised setting, while at the same time providing their families with a weekend of respite.

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Snoezelen is a concept in which an indoor environment is created mainly to produce gentle relaxation, security and comfort by using controllable stimuli.

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Inclusive Child Care

The Inclusive Child Care Program provides early identification and intervention services for children enrolled in licensed child care settings.

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Short-Term Treatment Home

Short-term treatment is provided to individuals with a developmental/intellectual disability and/or dual diagnosis who are experiencing personal difficulty, or require a behavioral, adaptive, or medication review/assessment.

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Distress Centre

The Distress Centre provides a confidential crisis telephone service to anyone in Lanark, Leeds and Grenville needing support and assistance.

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Student Awards

Three student awards are available to a first year student pursueing a career related to the field of developmental disabilities.

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